Installation

The European installation market is one of the front runners in technological innovations, and for good reason. Trends like sustainability, smart home, electrification and labour shortages are changing demand, pushing manufacturers and suppliers to continually adjust their products, services and brand image. Knowing the market and its players is key to succeed in this dynamic sector.

It is essential to understand how these trends in the market affect the installers. They experience trends like sustainability in clients’ demand for energy- and water-saving solutions. They see the rise of smart home products that increase living comfort in their daily business. Meanwhile, labour shortages cause busy schedules, leading installers to look for products that are quick and easy to install and maintain.

Through continual research among installers, we know how market trends affect the needs and wants of your users. USP Marketing consultancy provides essential market information to manufacturers, retailers and knowledge institutions. With our professional insights we provide answers to current issues which allow our clients to operate successfully in this market.

Clients we have worked for:

Latest news in installation

    We help our clients with various types of research

      Customer satisfaction

      Would you like to increase your turnover by improving customer satisfaction in the construction, installation and home improvement sector? USP conducts customer satisfaction research in these markets to help you succeed. Enhanced customer experience and customer satisfaction is a key factor that helps a brand stand out and grow its market share

      Branding

      The more distinct your brand is, the more valuable it will become. Being distinct is not that easy when playing in the field of construction, installation and home improvement, however. Professionals tend to stick with their favourite brands. Our branding studies all come down to one common goal: increasing long-term profitability by introducing, maintaining or growing your brand in a wildly competitive landscape.

      Customer journey

      Any marketer needs to know where and when to converse with his customer. Until not too long ago, customer engagement strategies in the construction, installation, and home improvement industries were pretty traditional and straightforward; (1.) the manufacturer is supplying the wholesaler and (2.) the wholesaler is supplying the professional applicator. A rather easy journey map to draw up.

      Segmentatie

      Gebruik segmentatieonderzoek om uw klanten te categoriseren in verschillende groepen die van elkaar verschillen in termen van relevante aspecten voor uw product, dienst of concept. Wij helpen niet alleen bij het bepalen van deze klantgroepen, maar ook door deze informatie te vertalen naar de aangeboden diensten en dienstverlening, en uit te leggen wat dit alles betekent voor uw medewerkers.

      Market exploration

      Perhaps you plan to enter a new market with your product or service. In that case, you need to understand exactly what is going on in that market. What are the trends and developments in that market, and who are the most important players?We use a range of methods to identify the market characteristics, such as market size, segmentation, distribution hubs, key media, market developments and sector culture.

      Product development

      Are your product and service portfolios still competitive within the market? Keeping up with continuous developments like digitalisation or sustainability are extremely important. Product research is vital in the entire product life cycle.

      Monitor research

      Learn about the standard monitor research reports we have available on civil engineering.

        European Mechanical Installation Monitor

        This monitor provides a very reliable picture of the condition of the HVAC installation market. Our clients use this monitor to keep track of the developments in the market and to improve their strategies. What is the best way to reach HVAC installers? Should you use push marketing or also pull marketing? And what do they think about the future of the HVAC installer?

        European Electrical Installation Monitor

        This research helps you understand the electrical installer, which is vital for a good marketing strategy and essential for internal discussions. The European Electrical Installation monitor provides insights on what activities installers are doing, how they orientate themselves, what training needs they have, how digital they are, and much more. The key trends in this market are monitored each quarter in seven European countries since 2016.

        European Home Improvement Monitor

        In this online study, we track the home improvement jobs that consumers do (or outsource to professionals) in and around their homes. We report insights on online orientation, purchase channels, brand preferences and DIY behaviour. The study is held in 11 European countries and is based on 26,400 interviews per year. Detailed category insights are available for more than 20 specific product categories.

        Insights

        Learn about insights we have available on subjects related to civil engineering

          Sustainability / Circularity

          Digitalisation / BIM

          Download a sample report

          Sample Report

          European Mechanical Installation Monitor

          Every two years, USP Marketing Consultancy tracks the buying and ordering behaviour of HVAC installers and plumbers in the European installation monitor. Our Q3 2021 report covers these topics by focusing on purchase channels. 

          Contact us

          For more information about our expertise and research on installation please contact the responsible partner below.
          We look forward to help you.

            Neem contact op met onze expert:

            Ralitsa Ruseva

            Contact our expert:

            Dirk Hoogenboom

            Research

            Customer satisfaction

            How to increase your turnover through customer satisfaction?

            Branding

            The more distinct your brand is, the more valuable it will become.

            Customer journey

            A customer journey is a customer's personal experience with your company.

            Product development

            Provide your product development and design team with end-user insights

            Market exploration

            Gain the insights you need to be successful in new and potential markets

            Pricing

            Pricing is and always has been the biggest profit driver. We help you setting the right prices for your product

            Segmentation

            Better understand the unmet needs of you (potential) customers, identify growth opportunities and reach your target group in an effective way.

            Market size

            Quantify the potential returns of your investment by understanding the market size and setting realistic sales targets for new and potential markets

            Driver analysis

            Know which elements of the customer experience have the most impact on overall satisfaction, recommendation, and retention.

             

            News

            ​Read our articles based on the insights from our Market Reports. 

            Case Studies

            Market Research Case Studies and industry experience can bring background and thought to any research project.

            About us

            About what we do, our organization and our people.

            About USP

            What we do, in words and numbers.

            Our team

            The people who make USP.

            Our vacancies

            We have different challenging roles.