Security

Security products are about granting people safe, easy and comfortable access as much as they are aimed at keeping people out. Their market consists of anything from automatic doors in hospitals to the mechanical lock in your front door, and from a single security camera to entire smart home security systems. With its continuous flow of technological innovations and ever-changing demand, this broad market can be rather hard to keep track of.

USP has been researching all players in this market for decades, for instance to find out what would make a consumer choose a smart lock over a traditional one, or whether and how contractors and locksmiths can deal with innovative technologies. Anything to secure the information and advice you need to create successful business, marketing and sales strategies.

Below are examples of clients in the security products sector we have worked with before, and of types of studies we frequently conduct in this market.

Clients we have worked for:

Latest news in secutiry

    We help our clients with various types of researches

      Customer satisfaction

      Would you like to increase your turnover by improving customer satisfaction in the construction, installation and home improvement sector? USP conducts customer satisfaction research in these markets to help you succeed. Enhanced customer experience and customer satisfaction is a key factor that helps a brand stand out and grow its market share

      Branding

      The more distinct your brand is, the more valuable it will become. Being distinct is not that easy when playing in the field of construction, installation and home improvement, however. Professionals tend to stick with their favourite brands. Our branding studies all come down to one common goal: increasing long-term profitability by introducing, maintaining or growing your brand in a wildly competitive landscape.

      Customer journey

      Any marketer needs to know where and when to converse with his customer. Until not too long ago, customer engagement strategies in the construction, installation, and home improvement industries were pretty traditional and straightforward; (1.) the manufacturer is supplying the wholesaler and (2.) the wholesaler is supplying the professional applicator. A rather easy journey map to draw up.

      Segmentatie

      Gebruik segmentatieonderzoek om uw klanten te categoriseren in verschillende groepen die van elkaar verschillen in termen van relevante aspecten voor uw product, dienst of concept. Wij helpen niet alleen bij het bepalen van deze klantgroepen, maar ook door deze informatie te vertalen naar de aangeboden diensten en dienstverlening, en uit te leggen wat dit alles betekent voor uw medewerkers.

      Market exploration

      Perhaps you plan to enter a new market with your product or service. In that case, you need to understand exactly what is going on in that market. What are the trends and developments in that market, and who are the most important players?We use a range of methods to identify the market characteristics, such as market size, segmentation, distribution hubs, key media, market developments and sector culture.

      Product development

      Are your product and service portfolios still competitive within the market? Keeping up with continuous developments like digitalisation or sustainability are extremely important. Product research is vital in the entire product life cycle.

      Monitor research

      Learn about the standard monitor research reports we have available on security

        European Architectural Barometer

        Each quarter, USP's prediction model forecasts future building volumes in eight European countries. Aside from forecasting volumes, we use architects' insights to study key trends like BIM, prefab, changes in DMU, the changing role of architects, and many more. Knowing where, how and when these trends become relevant is key market intelligence necessary for sound strategic decision making.

         

        Contractor Monitor

        The main aims of this research are to give construction product manufacturers a good understanding of European contractors (who they are, what they do, how they behave) and the main trends in the construction market.

        European Home Improvement Monitor

        In this online study, we track the home improvement jobs that consumers do (or outsource to professionals) in and around their homes. We report insights on online orientation, purchase channels, brand preferences and DIY behaviour. The study is held in 11 European countries and is based on 26,400 interviews per year. Detailed category insights are available for more than 20 specific product categories.

        Insights

        Learn about insights we have available on subjects related to security

          Sustainability / Circularity

          Outlooks / Forecasts

          Download a sample sector outlook

          Download the latest report of the European Architectural barometer which outlooks the sector and also covers a specific topic

          Sample Report

          European Architectural Barometer Media orientation

          So what happened to orientation behaviour during the pandemic? To track the changes in orientation behaviour, we decided to focus on this topic in the European Architectural Barometer Q1 2021 report. The full report is out now and covers many aspects regarding the changes in orientation behaviour of European architects due to corona. As we track orientation behaviour regularly, we can clearly map out the changes in their behaviour and provide insights on their future orientation behaviour. This report covers 8 European countries and is based on 1,000 successful interviews with architects. 

          Contact us

          For more information about our expertise and research on security please contact the responsible partner below.
          We look forward to help you.

            Contact our expert:

            Dirk Hoogenboom

            Contact our expert:

            Florens van der Gaag

            Research

            Customer satisfaction

            How to increase your turnover through customer satisfaction?

            Branding

            The more distinct your brand is, the more valuable it will become.

            Customer journey

            A customer journey is a customer's personal experience with your company.

            Product development

            Provide your product development and design team with end-user insights

            Market exploration

            Gain the insights you need to be successful in new and potential markets

            Pricing

            Pricing is and always has been the biggest profit driver. We help you setting the right prices for your product

            Segmentation

            Better understand the unmet needs of you (potential) customers, identify growth opportunities and reach your target group in an effective way.

            Market size

            Quantify the potential returns of your investment by understanding the market size and setting realistic sales targets for new and potential markets

            Driver analysis

            Know which elements of the customer experience have the most impact on overall satisfaction, recommendation, and retention.

             

            News

            ​Read our articles based on the insights from our Market Reports. 

            Case Studies

            Market Research Case Studies and industry experience can bring background and thought to any research project.

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